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Heather Irwin is a Business Intelligence Analyst at Palmer Johnson Enterprises, Inc. since April 2019, bringing extensive experience in business analysis and quality assurance from previous roles at Dean Health Plan, Inc., WTS Paradigm, and Kohl's Department Stores. At Dean Health Plan, Heather held various positions, including Advanced Business Analyst, Business Analyst, Product Owner, and Quality Assurance Analyst from October 2014 to March 2019. Heather's career began at Kohl's Department Stores, where roles included Software Testing Analyst and Junior Business Analyst from June 2008 to May 2010. Heather holds a Bachelor’s degree in Information Systems with a Business Analysis Emphasis from the University of Wisconsin-Eau Claire, completed in 2008.