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Inna Samkova is a seasoned professional with a diverse background in customer support, quality assurance, and content creation. Currently serving as a Support Coordinator at Palm Labs LLC since September 2022, Inna's responsibilities include creating training resources, managing documentation, providing technical support, and enhancing customer experience. Prior experience includes roles at Ciklum as a Customer Support Representative for the eToro project in the fintech industry, and positions at Clario Tech and Kromtech as a Quality Assurance Specialist. Inna also has experience in sales and customer service from roles at ZoomSupport for Business and EM24 Online. Inna holds a Master's degree in Language and Literature from Rivne State University of Humanities.