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Rachel Brady is a seasoned quality management professional with significant experience in operational leadership across various industries. Currently serving as the Quality Manager at Pallon, Rachel established the Quality department, mentored team members, and implemented metrics-driven performance strategies, resulting in enhanced operational efficiency. Prior roles include Director of Release Operations at Vic.ai, where Rachel led performance enhancements and cross-functional process improvements, and an Associate Business Intelligence Analyst at IQVIA, providing actionable insights and training to senior management. Rachel's diverse background also includes experience in project management and research, complemented by a BA in International Relations from the University of Maryland and further studies at the University of Vienna.