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Riesha Ford has a strong background in customer service, with extensive experience spanning over a decade. Ford's career includes roles at Palladion Services, LLC as a Concierge since November 2015, and previous positions at DentaQuest as a CSR, Bank of America as a Customer Service Representative III, Karmaloop in Customer Service, and MAXIMUS in Masshealth. Education includes a high school diploma from Canton High School (2002-2006) and a medical administrative degree from Lincoln Technical Institute.