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Proca Ionela Mihaela serves as the Operations Manager at Paladin Pharma since June 2019, overseeing operations budget, distribution, customer relations, and enhancing performance using Six Sigma methodology. Prior roles include Sales and Logistics Coordinator at Mondo America, VP Sales & Marketing at Montpharma Inc, and various positions in supply chain and customer service at Ampak Inc. and Montpharma Inc. Proca's experience also includes administrative and purchasing coordination at Sonoma Bacau in Romania and as Assistant Customer Service Manager at Scottish & Newcastle Retail. Education includes a Bachelor's degree in Biology from the University of Bacau Vasile Alecsandri, an Attestation of Collegial Studies in Administration from Cegep Andre Laurendeau, and ongoing certification in Lean Six Sigma at McGill University.