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Sofia Batista began their work experience in 2005 at Marketware, where they held a role in Account management. Sofia then moved to Logic in the same year, also working in Account management. In 2007, they joined Páginas Amarelas as a Sales Digital Marketing professional, where they continue to work to this day.

Sofia Batista completed their education from 2000 to 2005 at Escola Superior de Ciência Empresariais, where they obtained a Licenciatura degree in Marketing. Additionally, they obtained a certification in "Como Desenvolver a Resiliência" from LinkedIn in May 2020.