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The Engineering and Software Development team at PagerDuty is responsible for designing, developing, and maintaining the company's core digital operations platform. This team works on building scalable and reliable systems that help organizations detect and respond to mission-critical issues in real time. By leveraging AI, data science, and automation, they aim to enhance operational efficiency and deliver exceptional digital experiences for customers like GE, Vodafone, Box, and American Eagle Outfitters. The team ensures robust security, seamless integrations, and advanced analytics to continuously innovate and improve PagerDuty’s offerings.