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Tatiana S. is an experienced program manager and customer success professional, currently serving as Program Manager for Customer Education at PagerDuty since April 2020, having previously held roles as Technical Trainer and Customer Success Manager II within the same company. Prior experience includes positions as Customer Success Manager at PagerDuty, Account Executive at Cossette, and SMB Account Executive at LinkedIn. Tatiana's career began at Salesforce as a Business Development Representative and Sales Development Representative, followed by roles as Account Manager and Recruiter at Insight Global. Educational qualifications include a Bachelor of Commerce in Marketing from McGill University and Università Bocconi, alongside a DEC in Sciences from CEGEP - John Abbott College.