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Jamie Cooper is an experienced IT professional currently serving as an IT Manager at Packaging Corporation of America since June 2014, where responsibilities include managing a team of four to five and handling comprehensive IT operations. Prior roles include POS Release Coordinator at Meijer, overseeing software installations and support, and Assistant Network Administrator at Jackpine Business Centers, where network maintenance and remote management tasks were performed. Additional experience includes positions at Staples as a Resident Tech and On-Site Technician and at Dunham's Sports and Pizza Hut, where skills in customer service and technical support were developed. Jamie holds a Bachelor of Science in Computer Information Technology from Ferris State University and multiple degrees in computer-related fields from Grand Rapids Community College and West Shore Community College.