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Balaji Reddy is an experienced professional with a strong background in training and quality assurance within the sales industry. Since February 2015, Balaji has been working with Pacifica Companies India as a Manager in Training and Quality Assurance, focusing on enabling sales teams to meet targets and implementing retraining programs for underperforming team members. Prior to this role, Balaji served as a Senior Quality Analyst, responsible for monitoring sales calls and training new sales personnel. Balaji's career includes positions at Just Dial India Ltd as a Quality Analyst, where efforts centered on customer satisfaction audits and cost reduction initiatives, and at Vodafone India, where planning and problem-solving strategies were developed. Balaji holds a Bachelor of Commerce degree in Accounting and Business/Management from Ahmadabad Commerce and Arts College, complemented by higher secondary education in Business/Commerce from Holy Child.