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Susan Montgomery-Grout has over 15 years of experience in project and program management roles in the banking sector. Starting as an IT Project Manager at John Hancock, they progressed through various roles at First Citizens Bank, Square 1 Bank, Santander Bank, and currently at Pacific Western Bank. Susan'sresponsibilities have included leading teams in digital transformation, account opening, API banking portals, application development, integration, and data architecture. Susan excels at completing projects on time and within budget, building strong teams, and implementing structured frameworks to ensure project success.

Susan Montgomery-Grout received a BAMUS in Piano Performance from Boston University.