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Louis Baker is a seasoned telecommunications professional with extensive experience in Unified Communications and technical support. Currently serving as a UC Technician Remote at Pacific Office Automation since August 2023, Louis has previously held key roles such as Sr. Application Specialist at Zayo Group and Sr. UC Field Engineer at Allstream, where project coordination and design implementation were crucial responsibilities. Louis's background also includes positions as a Service and Install Technician at PhoneSuite, BTS/FTS at Integra Telecom, and Technology Manager at Buffalo Communications, demonstrating a strong foundation in telecom engineering, system installation, and internal training development. The expertise encompasses installation and maintenance of various telecom systems, as well as PC and LAN administration.