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Bruce Bray is an experienced Unified Communications Technician currently employed at Pacific Office Automation since June 2020, responsible for establishing and maintaining communications systems using a variety of remote and physical tools. Prior experience includes serving as a System Administrator Desktop Support while self-employed from September 2018 to June 2020, focusing on Windows 10 upgrade deployments across multiple sectors, and a long tenure at Neptune Company from January 1998 to September 2018, where Bruce provided extensive network and systems support, implemented security measures, and developed software applications. Education includes specialized training in digital and analog electronics, hydraulics, and pneumatics through multiple courses in the US Navy and the United States Naval Academy. Notably, Bruce achieved significant cost reductions for Neptune by transitioning to thin client infrastructure using Microsoft Remote Desktop technologies.