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Erica Mack is a professional with extensive experience in account management and creative roles across various industries. Currently serving as the Founding Account Executive at Paces since September 2023, Erica previously worked at Yotpo from February 2021 to September 2023 in multiple positions, including Account Executive for SMBs and Team Lead for Enterprise Business Development. Prior roles include Associate Copywriter at TBWA\Chiat\Day, New Business and Copywriter Intern at DDB, and Copywriter at TNH, the leading student-run advertising agency at Syracuse University. Erica's work includes significant achievements in advertising competitions and contributions to notable brands, alongside a strong educational background with a Bachelor’s Degree in Advertising from the S.I. Newhouse School of Public Communications at Syracuse University and completion of the Entrepreneurship Essentials program at Harvard Business School Online in 2023.