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Sergi Portell Santin began their work experience in 2011 as a Customer Service Team Manager at Bosch Service Solutions, where they focused on improving customer experience and project efficiency. Sergi then moved on to TheFork, a TripAdvisor company, in 2016, where they served as a B2C Customer Service Senior Supervising Manager, overseeing a team of 50 agents and managing various aspects such as shift planning and training. In 2018, they joined Stradivarius as the Global E-Commerce Customer Service Manager, leading a team of over 100 agents and collaborating with different stakeholders to enhance customer experience. Finally, in 2019, they became the Head of Service Operations at Paack.

Sergi Portell Santin is currently studying at ThePower Business School, where they are pursuing a degree in Business Expert - Gestión y Administración de Empresas through the Programa ThePowerMBA. Sergi started their studies at ThePower Business School in 2020 and is still enrolled in the program.

Prior to their current education at ThePower Business School, Sergi completed their undergraduate studies at the Universitat de Barcelona. From 2006 to 2010, they pursued a degree in Ciencias Empresariales. No specific field of study is mentioned for this degree.

It is important to note that no other information about Sergi Portell Santin's education history is provided, and therefore no further conclusions or assumptions can be made about it.