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Hayley Fallon has a diverse background in customer service, operations, and communications, with current experience as a Barista at OZO Coffee Company since December 2022, where responsibilities include greeting customers, making recommendations, and preparing specialty beverages. Previous roles include Editorial and Production Assistant at WEBTOON, Host at Dos Manos Kitchen, Senior Implementation Associate and Program Associate at CIC Health, and Operations Team Member at Cambridge Innovation Center. Additionally, Hayley served as Communications and Public Relations Fellow for the Children's Nutrition Program of Haiti, enhancing partnerships and increasing donations through content creation. Experience also includes Education Administrator at the French Cultural Center, Group Service Coordinator at Sunday River Skiway, Tour Guide for Les Aventures Makwa, and Sales Associate at Cackleberries Garden Center. Education includes a Bachelor of Arts in French and Francophone Studies and Sociology from William & Mary and a C2 French Language Certificate from Université Rennes 2.