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Kyle Welch is an experienced Customer Relationship Management Manager with a strong background in email marketing and campaign management. Currently positioned at Oxfam since January 2024, Kyle oversees the development of supporter relationships through targeted email and SMS communications, while managing a team of email executives. Previous roles include Email Marketing Manager at FuturU and Digital Science, and CRM Manager at Clearpay, FirstPort, and Lyphe, where Kyle successfully implemented personalization strategies, coordinated multi-channel campaigns, and conducted A/B testing to optimize engagement. Kyle holds a National Diploma in Graphic Design from Nottingham Trent University and Bedford College.