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Charmaine Love is an experienced professional currently serving as the Assurance & Support Services Manager at SSE Energy Solutions at Ovo since March 2014. Prior roles include Compliance Auditor at SSE plc from March 2013 to May 2014 and Compliance Manager at ScottishPower from October 2009 to March 2013. Charmaine began a career in customer service as a Customer Account Advisor at Vanquis Bank from May 2006 to May 2009. Educational qualifications include a BA (Hons) in Business Administration from the University of Greenwich (2006-2009) and an AVCE in Travel & Tourism from Mid Kent College (2004-2006).