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Shaun NewKirk is an accomplished professional with extensive experience in customer experience and business process outsourcing advisory roles. Currently serving as Vice President of CX and BPO Advisory at OUTSOURCE CONSULTANTS, LLC, Shaun has held significant positions at notable companies including Client Vice President at [24]7.ai and various managerial roles at Aeris Communications, Verizon Wireless, and Sprint Nextel. Shaun's background also includes expertise in solution sales and mobile solutions, complemented by a Bachelor of Arts in English from West Virginia University, obtained between 1984 and 1988.