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Anna Kramer is an experienced People & Operations Director at Outsource UK, where responsibilities include creating and implementing a people strategy with a focus on engagement and continuous improvement. With a career at Outsource UK spanning from May 1994 to the present, Anna has held various roles including HR Business Partner and Head of Delivery/Talent Acquisition Manager. Anna's expertise encompasses shaping HR plans, talent acquisition strategies, and operational oversight. Education includes CIPD qualifications and a degree in Business & Finance with an HR bias from the University of Wales. Anna is also a member of the Chartered Institute of Personnel & Development (CIPD) and has completed leadership training at the Institute of Leadership & Management.