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Shannon Casey's work experience begins in 2015 with a brief role as a Cadet at West Merica Police, where they shadowed officers and gained experience in various units. In 2014, they started working as a Sales Advisor at Outfit Fashion, a position they held until 2018. In 2018, they joined NEXT PLC as a Sales Consultant, and then transitioned to a Sales Consultant - Delivery role in 2019. Later that year, in 2019, Shannon joined Outreach as a Sales Development Representative. They progressed within the company, working as a Senior Corporate Sales Development Representative and then as an Account Executive, EMEA. Currently, Shannon holds the role of Growth Account Executive, Commercial at Outreach.

Shannon Casey attended the University of Southampton from 2015 to 2018, where they pursued a Bachelor of Science degree in Criminology with a Minor in Sociology.