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Rachel Cox is a Customer Success Manager at Outreach since April 2024, with extensive experience in customer success and marketing roles. Previously, Rachel served as a Senior Customer Success Manager at G2 from July 2019 to February 2024, where expertise encompassed client relationship management and strategic implementation. Prior experience includes a Client Relationship Manager role at CuraLinc Healthcare, and positions in marketing, public relations, and account coordination across various companies including Intouch Solutions and AbelsonTaylor. Rachel holds a Bachelor of Arts in Public Relations & Advertising from DePaul University, completed in 2013.