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Tautvydas Cepele has a strong background in IT service management and customer support, currently serving as a Service Manager for Server Capacity Service at Outokumpu since July 2017. Prior experience includes a role as Service Delivery Coordinator at DXC Technology from July 2014 to August 2017, and as a Service Desk Analyst at CSC from 2013 to 2015, where responsibilities included supporting customers on IT-related issues and ensuring adherence to Service Level Agreements. Tautvydas holds a Bachelor's degree in Social Sciences from Vilniaus Pedagoginis Universitetas, completed between 2009 and 2013.