Kim Deemer is a seasoned customer service professional with extensive experience in various roles focused on client engagement and satisfaction. Currently serving as a Senior Customer Satisfaction Representative at Our Sunday Visitor since September 2020, Kim manages customer accounts and processes inquiries effectively. Previous experience includes a Customer Service Representative role at Chemical Bank, where financial transactions were handled, and a Customer Service Team Leader position at AmericanChurch, Inc., overseeing team performance and process improvements. Kim's background also includes work as an Account Sales Consultant and Online Giving Product Specialist at American Church Inc., where relationships with nonprofit organizations were cultivated. Kim holds an Associate's degree in Secretarial from ITT Technical Institute.