Customer Service Team
About
The Customer Service Team at Ounass is dedicated to delivering a seamless and personalized shopping experience for our clientele. This team handles various customer inquiries and issues, processes sales and returns, offers styling advice through personal shoppers, and ensures timely responses and escalations. They work meticulously to uphold the brand’s standard of local service excellence, providing support across multiple channels including phone, email, and live chat to maintain high levels of customer satisfaction.