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Saoudatou Dia has extensive work experience in customer service, quality assurance, and operations. From 2016 to present, they have worked as a Community Manager and Client Relations Manager at Ouidad. From 2014 to 2016, they worked at Adore Me as a Quality Check Auditor and Member Services Lead. During their time at Adore Me, they were responsible for requesting measurement charts from vendors and ensuring accurate and updated information was received to properly inspect merchandise. Saoudatou also followed up with supply chain with an inspection report for receiving and logged discrepancies. From 2014 to 2014, they worked at Google as a Google Shopping Express Store Operator, where they executed daily shopping tasks and inventory validation checks, using a range of mobile devices. From 2010 to 2014, they worked at Gilt Groupe as a Member Services Associate and Merchandising Assistant. As a Member Services Associate, they committed to customer satisfaction with the ability to build productive relationships, resolve complex issues, and win customer loyalty. As a Merchandising Assistant, they uploaded and maintained PO creation and put together and analyzed selling reports for the buying plan. Saoudatou also organized product photos and cross-merchandised for online sales pages and researched trends to optimize sales results.

Saoudatou Dia attended the Fashion Institute of Technology from 2007 to 2011 and obtained a Bachelor's degree in Fashion Merchandising.