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Ngoc Thach has a diverse work experience spanning various industries. In 2010, they worked as an Account Executive Intern at Western Commerical, where they developed strategies for acquiring new clients. From 2011 to 2014, they served as the Front of House Manager at Café Brulé, assisting in the concept and delivery development for a high-volume restaurant. In 2014, they briefly worked as a Legal Assistant at Wilka & Welter, LLP, where they managed data and provided support to attorneys. Ngoc then joined The Harr Motor Group as a Vehicle Exchange Specialist, pioneering growth and retention strategies within the automotive industry. In 2015, they transitioned to My Place Hotels of America, initially working in Sales and Marketing Development before becoming the Director of Public Relations and then the Vice President of Communications. In 2020, Ngoc became an Advisor at The C-Suite Network, supporting business executives in their professional success. Ngoc also founded Mix Maker in the same year. Recently, they have been working as the Vice President of Marketing at HelloGM, a hospitality SaaS company specializing in data analytics and automation. Most recently, they have joined MDO as the Lead of Digital Marketing.

Ngoc Thach attended O'Gorman High School from 2004 to 2008 and obtained a High School Diploma. From 2008 to 2011, Ngoc Thach studied International Relations and Affairs at the University of South Dakota. Ngoc Thach also obtained several certifications in different areas, including Public Speaking Foundations, Performance Management: Conducting Performance Reviews, Organization Communication, and Motivating and Engaging Employees, from LinkedIn in various years.