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Glenn Townsend has worked in the software engineering industry since 2002. Theirfirst job was as a Software Engineer at General Dynamics C4 Systems, where they wrote embedded software and drivers for the TACLANE inline network encryptor, and created an automated testing suite and verification system for the TACLANE development process and manufacturing facility. In 2011, they worked as a Software Engineer II at McLaughlin Research Corporation. From 2012 to 2015, they were a Senior Software Engineer at AER. Glenn then moved to Aware, Inc. in 2015, where they held the same role. In 2017, they joined ClimaCell as a Data Engineer and Senior Software Developer, and was promoted to Lead Software Engineer. In 2019, they worked as a Senior Software Engineer at F9 Teams, and then moved to Teikametrics in 2020, where they held the same role. Currently, they are a Senior Software Engineer at RxDefine.

Glenn Townsend attended Worcester Polytechnic Institute, where they earned a Bachelor of Science (B.S.) in Computer Science in 2002 and a Master of Science (M.S.) in Computer Science in 2008.