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Stela Ivanova is an experienced professional in order management and logistics, currently serving as Team Leader of Order Management at Oskar Rüegg AG since March 2022, where responsibilities include ensuring compliance with company policies, managing customer escalations, and overseeing the customer ordering process. Prior roles at Oskar Rüegg AG involved increasing direct customer engagement and resolving first-level escalations. Stela's earlier experience includes positions at The Toshiba Corporation as an Accountant & Logistics Manager, Mitsui Power Projects Ltd as an Accountant, and various roles in logistics and accounting, showcasing a strong background in order processing, documentation, and customer relations. Stela holds a degree in International Accounting Standards and Economy from the University of National and World Economy in Bulgaria.