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Nicole Battles is an experienced IT professional currently serving as the IT Application Operations Manager at Orlando Health since July 2018, following a diverse tenure at Hard Rock International from May 2009 to May 2018 where roles included Manager of Corporate Systems and Sr. Lawson Administrator. In these positions, Nicole managed the Lawson ERP application, overseeing operations, user support, and system upgrades, while also implementing solutions to enhance financial processes. Earlier career experiences include roles at Rotech Healthcare, starting as IT and progressing to Lawson/Kronos Administrator, where support was provided for both ERP and workforce management systems. Nicole holds a Bachelor's degree in Business Administration from the University of Central Florida, earned in 2002.