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The Customer Relations team at Oritain is dedicated to nurturing and managing relationships with clients across various industries such as fashion, food, and pharmaceuticals. Comprising Customer Success Managers and Account Executives, the team ensures that clients successfully implement Oritain's scientific traceability solutions to verify the origin and authenticity of their products. Their focus is on delivering exceptional customer support, facilitating seamless onboarding processes, and driving customer satisfaction and retention by addressing any concerns and optimizing the client's sustainable practices.