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Pankaj Narang is a seasoned IT professional with extensive experience in software implementation and technical support. Currently serving as a Software Implementation Consultant and Application Support Analyst at Orion Health since January 2016, Pankaj excels in issue management, problem analysis, and resolution. Previous roles include Customer Support Engineer at Blackbay, providing tiered technical support, and Non Clinical Support Staff at Alpha Recruitment. Pankaj also contributed as a Migration Engineer at Health Alliance, facilitating transitions from Windows XP to Windows 7, and as Technical Support at Kiwi Web Solutions Ltd., enhancing customer experiences. Pankaj began a technical career as a Technical Support/Software Developer at Edusoft Technocrats Pvt. Ltd. Pankaj holds a Diploma in Computing, Network and Security Level-7 from NCBT, Auckland, and a Bachelor of Technology in Computer Science and Engineering from SBBSIET.