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JeanAnn Smith has a diverse work experience. JeanAnn started their career as an Administrative Assistant at Goodwyn, Mills and Cawood, Inc., where they handled timesheets, expense reports, billing, and report edits. JeanAnn then became a Leadership Consultant for Sigma Kappa Sorority, where they coordinated branch operations and successfully executed a large-scale recruitment effort. JeanAnn later served as an Office Manager at Triple T Company, where they managed day-to-day operations, consumer and B2B sales, and resolved overdue customer account balances. After that, JeanAnn worked as a Medical Receptionist and Surgery Scheduler at Ear, Nose & Throat Facial Plastic Surgery, providing administrative support and overseeing patient scheduling and medical records. Currently, they are employed at Organogenesis, initially working as a Customer Service Coordinator II before being promoted to Lead Customer Service Coordinator and now as a Commercial Operations Specialist.

JeanAnn Smith obtained an Associate's degree in General Studies from Gadsden State Community College from 2013 to 2015. Following this, they pursued a Bachelor of Science degree in Health/Health Care Administration/Management at the University of Alabama at Birmingham, which they completed from 2015 to 2017.