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Rakesh Kumar has extensive experience in operations and guest relations within the hospitality and medical sectors. Currently serving as Sr. Manager Operations at Orchid Medical Centre since June 2017, Rakesh Kumar manages and trains front desk staff, addresses customer inquiries and complaints, and coordinates with other departments. Prior experience includes roles at Alchemist Dental & Cosmetic Research Institute as Operations Manager, Ansal Buildwell Ltd as Assistant Manager Front Office/Guest Relations, and positions at DLF Hotel Holdings Limited, The Ashok Hotel, and Hotel Yuvraj Palace focusing on guest services and operational consistency. Rakesh Kumar holds a Post Graduate Diploma in Hospitality Operations Management and an MBA in Hospitality Administration/Management from Mahatma Gandhi University.