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Tamara Katz is a seasoned professional in technical communication and knowledge management, currently serving as a Senior Technical Writer at Orca Security since October 2023. Previously, Tamara held the position of Knowledge Manager at PNMsoft from July 2018 to October 2023 and has extensive experience as a Content Developer at Verint, Technical Communicator at XMPie, and Instructional Designer at LivePerson. Tamara's career began at Eastman Kodak, where responsibilities included technical communication and instructional design. Additionally, Tamara was a Product Manager and Quality Assurance professional at Edunetics, overseeing multimedia CD-ROM products and managing translation projects. With advanced degrees in Comparative Literature and Social Communication, as well as substantial collaboration with subject matter experts across various regions, Tamara has consistently demonstrated expertise in creating user guides, developing training materials, and ensuring documentation standards.