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Charlotte Dramaix is a seasoned project manager currently serving as a Project Manager B2B at Orange since September 2024. Prior to this role, Charlotte held multiple positions at Degetel from April 2022 to September 2024, including Project Manager, Product Owner, Scrum Master, and Sales Channel Manager. Earlier experience includes working at Proximus as a Value Owner Life Cycle from February 2021 to July 2022 and serving as Channel Manager Contact Centers at Scarlet from April 2014 to February 2021, where responsibilities included integrating contact centers into a 5-year business strategy and enhancing marketing automation initiatives. Charlotte began a professional career as an Account Manager in Outbound Sales at Scarlet, focusing on sales performance optimization, and completed an internship as a translator for ONG Défense des Enfants-International in 2012. Educational qualifications include an Executive Master in Digital Marketing from Ichec Brussels Management School and a Master's degree in Multidisciplinary Translation from UMONS.