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Felicio Peter Frappola is an experienced professional specializing in customer success and project management within the technology and telecommunications sectors. Currently serving as a Customer Success Manager at Orange Cyberdefense since May 2023, Felicio Frappola oversees delivery and governance for large enterprise accounts while supporting major projects to enhance customer experiences. Previous roles include positions at Ciena as a Consultant in Customer Operations, where regional readiness for products and services was facilitated, and at Orange Business Services as a Program Director, managing client programs. Felicio Frappola also held senior management and project management positions at Equant Ltd, Global One, and Dun & Bradstreet, contributing to significant projects and training initiatives throughout a career that began with a technical role at Olympia Business Machines in the late 1970s.