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Sergio Tellez Lucas has extensive experience in business applications and customer service, currently serving as a Business Application Analyst at Smurfit Kappa North America since September 2015. Sergio also holds roles as a Project Manager and Customer Service Manager at the same company, and has been an Applications Development Architect and Client Services Supervisor at Smurfit Kappa since December 2014. Prior to these positions, Sergio worked as a Client Services Representative and Raw Material Warehouse and Receiving Supervisor at Orange County Container Group LLC since June 2009. Earlier career highlights include serving as a Category Manager at Waldos S. de R. L. de C.V. and an International Purchasing Agent at Construmac. Academically, Sergio holds a Master’s degree in International Logistics from Universidad Iberoamericana del Norte and a major in International Business Administration from Universidad Veracruzana, along with multiple certifications in customs administration and food safety.