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Weidong (Steve) Chen is a seasoned technology leader with significant experience in the field of contact center solutions and web conferencing technologies. Currently serving as the Sr. Director of Contact Center at Oracle, Weidong has previously held multiple director roles at Cisco, including leadership positions in Webex Meeting Engineering, Webex Meeting Clients, and the Webex Video Platform. Weidong's academic credentials include a Doctor of Philosophy (Ph.D.) in Computer Engineering from Stony Brook University.