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Samrat Baul is an experienced professional in the field of user experience and conversational AI, currently serving as the Director and Head of Conversational AI Design System at Oracle. Previous roles include Director UX for Voice at Roku Inc., Senior Director of Application Design at [24]7, and Sr. Manager of Application Design & Speech Analytics at Voxify. Additionally, Samrat held the position of VUI Design Consultant at Tellme Networks. Educational background includes a Master of Science degree in Object Oriented Software/Application Design from the Rochester Institute of Technology and a Bachelor of Arts (Hons) in Economics from St. Stephen's College, Delhi.