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Rakesh Kumar is a seasoned professional with over 11 years of experience in cloud operations, support management, and database administration. Currently serving as Manager of Cloud Operations and Support at Arezzo Sky since January 2020, Rakesh ensures 100% compliance with service level agreements while managing production environments and cloud deployments. Prior roles include SQL Server DBA and Software Installation Engineer at Optymyze and Synygy, respectively, along with positions as Senior Performance Engineer, System Engineer, and Desktop Support Engineer across various companies, including Dell International Services and GE-Money. Rakesh holds a Bachelor's degree in Information Technology from Rajiv Gandhi Technical University, completed in 2006.