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Bridgett Oldman has extensive experience in customer service and operational management, currently serving as the Invoicing Coordinator and Strategic Accounts Manager at Optus Inc since May 2012. In these roles, Bridgett supervises the Strategic Accounts Team, enhances customer support, and ensures efficient communication within the team. Previous experience includes managing service calls at the National Service Center, overseeing asset recovery processes, and serving as a Supervisor at Startek, where Bridgett focused on mentoring agents and improving performance metrics. Early career roles included a Telephone Sales Representative at Heritage Company and a Quality Control Specialist at Razor Rock Material, emphasizing Bridgett's strong background in customer engagement and quality assurance.