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Mallory Brown serves as the Director of Pharmacy Fulfillment Operations at Optum since August 2021, bringing extensive experience from CVS Health where Mallory held the position of District Leader from June 2014 to August 2021. In this role, Mallory was responsible for overseeing operational strategies for 19 CVS stores in North Texas, managing a team of 48 direct reports and over 350 indirect reports, and achieving significant sales, with a focus on maximizing productivity and profitability while ensuring compliance. Mallory's career at CVS also included roles as Rx Supervisor and Pharmacy Manager, emphasizing talent development, team engagement, and operational excellence to drive customer loyalty and business growth. Mallory holds a Doctor of Pharmacy (PharmD) degree from Texas Tech University Health Sciences Center, completed between 2010 and 2014.