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Joellen Froehlich, CFE, currently serves as Fraud Manager at Optum Bank since March 2020, having previously held the position of Senior Risk Management Analyst. Prior experience includes serving as Director of Accounting Operations at Randolph Brooks Federal Credit Union from November 2018 to October 2019 and a long tenure at Ent Credit Union, where Joellen held multiple roles from September 1997 to November 2018, culminating as Director of Fraud Management. Earlier in Joellen's career at Ent Federal Credit Union, positions included Accounting Manager, Accounting Supervisor, and Accountant I. Joellen Froehlich earned a Bachelor of Business Administration with a focus in Accounting and Finance from Langston University in Tulsa and furthered education at Regis University from 2010 to 2015.