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Nicholas Walter is a System Administrator & Customer Success Engineer at Optimum Output, where Nicholas manages and maintains IT infrastructure for multiple clients. Nicholas also works as a Cyber Transport Systems member at Air National Guard, configuring network equipment for security. In their previous roles at Foot Locker, Nicholas supervised IT technicians and provided senior-level technical support. Nicholas has a background in technical support from previous positions at Voith and York County School of Technology, showcasing their expertise in IT support and troubleshooting.