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Michael L. has extensive work experience in various IT roles. Michael began their career as a Hospital Corpsman in the US Navy from 2003 to 2008. Afterward, they worked as a Desktop Support technician at Popular Bank North America, troubleshooting PC hardware, software, and networking. At Jones Lang LaSalle, they served as a System Analyst for the IT project management department, handling problem-solving and making recommendations. Michael then joined Hyatt as a Desktop Support specialist. At Sargent & Lundy, they worked as a CSD. Michael L. also worked at InfoGroup/Yesmail, where they served as a LAN Administrator/Information Security Engineer, managing day-to-day security operations and providing compliance assistance. Currently, they are employed at Optimas Solutions as a Security Engineer and Program Lead, where they integrated email smart hosting solutions and helped migrate email systems.

Michael L. attended the Illinois Institute of Technology from 2009 to 2012, where they obtained a degree in Information Technology Management.