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Adrianna Jordan Hailey, Esq. is a Consumer Directed Services Manager at Optima Health, overseeing operations and data exchange for Consumer Directed Service delivery. With previous experience as an Operation Policy Consultant at ARDX, Adrianna managed stakeholder engagement and compliance with the Affordable Care Act. As a Technical Writer, Adrianna developed webinar materials and maintained deliverable storage for client accessibility. At James City County and Suffolk Juvenile & Domestic Relations Center, Adrianna ensured business compliance with licensure and provided legal assistance. With a background in mental health counseling and a JD from Cooley Law School, Adrianna brings a wealth of experience to their current role.