Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. Optii operates in real-time and allows hotelsto streamline operations, reduce costs and enhance the guest experience in proven and tangible ways, without requiring capital expenditure and complex integrations. Optii is a Thayer Ventures portfolio company and is used by hotels around the world including La Cantera Resort & Spa and The Don Cesar in the United States, Okada Manilla Resort & Casino, Doma Hotels, IHG and more.

Hotels & Hospitality

Software

Training

Optii

Optii's headquarters in Austin, TX, United States

Katherine Grass

Dino Pietropaolo

Wendy Zapach

The Product Development team at Optii is responsible for designing and enhancing the hotel operations solution by integrating cutting-edge technologies and user-centric design principles. This multidisciplinary team collaborates to create intuitive interfaces, develop robust backend systems, and ensure high-quality product performance, all while focusing on improving operational efficiency and guest experiences for hotels worldwide. Their efforts directly contribute to Optii's ongoing innovation and competitiveness in the hospitality technology sector.

Product Development

The Leadership Team at Optii is responsible for setting the strategic direction and vision of the company, driving innovation in hotel operations solutions, and ensuring alignment across all departments. This team oversees key functions, including customer success, technology development, product design, and revenue generation, to enhance operational efficiencies and elevate guest experiences in the hospitality industry. Through collaboration and strategic planning, they aim to foster growth and maintain Optii's position as a leader in smart hotel technologies.

Leadership Team

The Sales and Marketing team at Optii is responsible for driving revenue growth and expanding market presence through strategic marketing initiatives and sales strategies. This team collaborates to create compelling messaging that showcases Optii's innovative solutions, fosters customer relationships, and ensures a strong brand identity in the hospitality industry. Additionally, they work to optimize customer success and support, helping hotels maximize the value of Optii's technologies to enhance operational efficiency and guest satisfaction.

Sales and Marketing

The Customer Success Operations team at Optii is dedicated to ensuring customers achieve their desired outcomes through the effective use of the company's hotel operations solutions. This team manages the onboarding process, provides ongoing support, and facilitates smooth implementation projects, all while fostering strong relationships with clients to enhance their experience and drive satisfaction. By leveraging feedback and insights, they continuously improve operational strategies to support customer success and maximize value from Optii's technology.

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Optii

Org chart

Teams

Product Development

Leadership Team

Sales and Marketing

Customer Success Operations

Offices

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Optii

Org chart

Teams

Product Development

Leadership Team

Sales and Marketing

Customer Success Operations

Offices

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