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Ingo Steins is an accomplished professional in the field of service delivery and project management with extensive experience across various companies in Germany. Currently serving as the Director of Service Delivery at CANCOM Public GmbH since April 2021, Ingo previously held the role of Deputy Director of Operations at The unbelievable Machine Company GmbH from January 2016 to March 2021. Earlier experience includes serving as Leiter Projektbüro at Kieback&Peter, where Ingo was responsible for multiproject management and the introduction of project management methodologies. Ingo has also held key positions such as Business Unit Manager at USU AG, Teamleiter at Encrease AG, and Teamleiter at Hancke & Peter, focusing on business intelligence solutions, team and personnel management, and software development. Ingo holds a degree in Elektrotechnik from FH Aachen University of Applied Sciences, obtained in 1998.