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Harini Gokul currently serves as a Limited Partner at Operator Collective and as the Chief Customer Officer at Entrust. With extensive experience in customer success and strategy, Harini has held key roles at notable companies including Amazon Web Services, where responsibilities included building customer success initiatives for varied businesses, and Microsoft, where involvement spanned multiple leadership positions focused on cloud solutions, customer engagement, and global marketing strategies. Harini's earlier career includes consulting roles at IBM and PriceWaterhouseCoopers, contributing to strategic improvements in the Financial Services sector. Harini holds an MBA in Marketing from Vanderbilt University, a Bachelor's degree in Electrical Engineering from RVCE, and has participated in executive education programs at The Wharton School and Northwestern University's Kellogg School of Management.